Frequently Asked Questions

I can't log in as admin... or I can't log in as a user
Last Updated 8 months ago

There are two log in locations, one for admin users and one for standard users. If you are in the wrong location then you will not be able to log in.

Admin users will need to make sure that they are using the correct log in by checking the URL in the address bar for the system. It should look like this:

https://yourdomain.elearningplatform.net/dashboard/admin

If you do not have the word 'admin' at the end, then you are in the wrong place!

Standard users should simply use the main login box, reached by clicking on 'log in' from the front page of the system.

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